21/04/2015

Skype4B client, automatic update and Competella Attendant

One of my customer did roll out the latest patch from Microsoft to the Office 2013 pack. They are also New to Lync 2013, and has Enterprise Voice.

Competella is their Attendant and Call center solution using the feature CCD from Competella.
Last week, Microsoft send out the patch that turns the Client into #Skype4B.

I felt the panic come over me. How should this Works?  Will it work?
A quick mail to Competella and they said that there should be no issues during this Upgrade.

Now we have run this for almost a week, and there are no issues. Works just fine.

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