Use Teams in Chrome new feature

Today I saw someone on LinkedIN say that you can call from Teams using Google Chrome.
Cool this I need to test:

And it works. Before you could only use Edge to do this now its coming to a browser near you. Soon I think it will be possible to use Firefox also.
To get this working you need:
1. SBC
2. Direct Routing
3. Phone system
4. Knowledge or someone who knows how to deliver your SBC or a provider who can deliver SBCaaS. Want to know more please contact me her: Teams blinQ


Find numbers in Teams, AA and CQ, used and unused

One of my best friends and ex-COWorker has made an script where we can find what numbers are used and what is free.
This has been something several people has done for Skype for Business. Well this one is the first I have seen for Teams.
You will find it here: Find Free phonenumbers

If you use it give him som credit for it :-)


New settings in CQ and AA

CQ and AA? What? well CallQueues and AutoAttendant. Lots of new changes there.
On Friday I started to look into this. And there are some major changes:
First it has been moved from the legacy portal to Teams portal (huge step).
It now looks like this:
Then you need a Resource account who is defined under Org-Wide-Settings. When this is made you need to if you shall use this with Direct Routing, it need an licence. Then you can use E1,E3 or E5 and you need to add phonesystem aswell.
When that is done you can just follow this guide: https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Now you can start to build your CQ and AA.


Teams new features in the call sections and more news

As many who has Phone system to have Microsoft Teams as your telephony solution, you might have noticed this changes.
You can now add more groups here, and if you have turned on the Call Park feature in the admin you can pick them up here as well. Lot's of new stuff is happening. The application is still under development and new features comes all the time.
More news and information futher down here:


Teams admin portal update

As many of you know already the Skype/Teams portal has changed name to
nothing new here to report.


Teams - Integration - Learing like a pro

Been a short break here but I'm back. There been plenty going on lately. As some of you have noticed I have published an post on LinkedIN. This has started to get viral
My post on LinkedIN and I hit a nerv here.


Teams - Personal Status - As in Skype4B

This is a nice feature that we who has used Skype for Business for a while remember
As we can see under your normal status you can now type in your personal status or let Outlook Out of Office be a part of it.
Press the pen and edit it for your time period
Nice feature and great that you can have it for a time period.

Want to know more about Teams, and Telephony in Teams (aka TiT) contact me and we will show you how it works.


KEMP Loadmaster on Nutanix

One customer of mine has start to migrate from VMware to Nutanix. This meens we had to move the KEMP VLM they had as a reverse proxy.
The first we did was to see that the old KEMP was in the right version for a move.
Then I took a backup of it including the certs and all the config.
Then we downloaded the file from KEMP support and began.
First we unzipped the file and moved the tar.gz to a linux server. Then my customer did some magic and we imported the image to the Nutanix plattform.
Then we created the new server, remember to choose IDE disk and not SCSI. If you choose SCSI the VM will come up but then terminate.
Then restore the old config and cert and then reboot.

Thanks to the Einar at the customer for find out about the IDE vs SCSI and that we did this real fast.


Teams on the move

There are lot's happening around me during these days. Have been real busy talking to different companies that want to build a POC around Telephony in Teams, or as I call it TiT.
Since we start to work hard on the the customers just want it.  They see the advantages that have everything in the cloud, and not on a internal datacenter.

Another interesting thing is that SBC in Azure from AudioCodes has been certified for Azure, and that the image from Azure is now working as it should.

There are also lot's of new feature sets comming to Teams, and more is still to come. One interesting thing is that we look forward on what will happens on the API futher forward. When vendors like Competella and other will get their hands on this API and be ready to make a full blown switchboard and ContactCenter solutions with good statistics and more.

Then we can start to fade out Skype for business onprem and move everyone to Microsoft Teams with TiT.

I also read something the other day that Teams and the numbers of users will double this year and next year after that.