26/02/2021

Podcast, Scottish Summit, Virtual Ignite and more

 On wednesday this week I have a great visitor at my Norwegian podcast. MVP Malin Martnes was there where we spent about 30 minutes talking about CRM and Teams.

You find the podcast here or where you listen to podcasts. Did you know that all my guests get a few stickers for they computers. 

This is the Sticker you get!!



Tomorrow I will have a session and work at the Scottish Summit Virtual 2021.  Hope you got at ticket and that you will join my session at 11:00 AM CET or 10:00 AM GMT. The sessionen is named Direct Routing vs CallingPlan.

On Tuesday 2.april at 5:00pm CET Ignite 2021 Virtual starts up. Going to be great to see what's new in Teams.  Lookring forward to this also.

Podcast for English speaking

Well today it hit me that I will do a podcast in a few weeks in English. It will be a special cast from the Teams Cast Away. More information will come. Some hint will be Teams calling and switchboard. 

Switchboard - Contactcenter solutions

As many knows out there, there are begining to get great solutions out there. My favorite who I have been working with for more than a year now is Tendfor. Why?
  • Easy installations
  • web interface for config, wallboard and statistics
  • skillbased routing
  • pc client
  • mobile client
  • web client
  • Teams client and embedded, also popout for it like chat
  • skillbased routing
  • Azure AD OAUTH integration
  • Calendar OAUTH integration
  • Teams presence
  • CRM integration
  • and more 

Want to know more, well ask for a demo or let med show you how, why this is your way to get switchboard, attendant or your contact center solutions on Teams all Cloud, all Azure, all 100% Graph API

Than's all for today! Will be back soon and #StaySafe 

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